Last Updated: 31 August 2026

HOTSPY GLOBAL (OPC) PRIVATE LIMITED, operating under the brand name HOTSPY ORGANICS (“Company”, “we”, “us”, or “our”), respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how we collect, use, store, and protect your information.

  1. Information We Collect

When you visit our website, create an account, place an order, contact us, or interact with our services, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Payment-related information processed through our payment partners
  • Information you provide when contacting customer support
  • Website usage and technical information such as IP address, browser type, device information, and cookies

We collect only information that is reasonably necessary to provide and improve our services.

  1. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Process payments through authorized payment service providers
  • Communicate with you regarding your orders
  • Provide customer support
  • Send important service-related notifications
  • Improve our products, website, and customer experience
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable laws and regulatory requirements
  • Send promotional communications where permitted and where applicable
  1. Payment Information

Payments may be processed through third-party payment gateways.

HOTSPY ORGANICS does not ordinarily store your complete debit card, credit card, banking, or other sensitive payment credentials on its own servers. Payment information may be handled directly by the relevant payment service provider in accordance with its privacy and security policies.

  1. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and provide a better browsing experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

  1. Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted third-party service providers such as:

  • Payment gateways
  • Courier and logistics partners
  • Website and technology service providers
  • Marketing and analytics service providers
  • Professional advisors
  • Government authorities or law-enforcement agencies where required by law

Such information will be shared only to the extent reasonably necessary for the relevant purpose.

  1. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

  1. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of such third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

  1. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or legal authorization.

  1. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction, updating, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

  1. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services.

The updated version will be published on this page with the revised “Last Updated” date.

  1. Contact Us

For questions or requests relating to this Privacy Policy, please contact:

HOTSPY GLOBAL (OPC) PRIVATE LIMITED
Brand: HOTSPY ORGANICS
Email: [punkazz786@gmail.com]
Phone: [+91 8420276582]
Registered Office: [8A Asutosh Nagar Krishna Nagar Lucknow, up 226023]